Our market approach

ECT wants to be the most customer-oriented container terminal operator with the largest market share in Hamburg - Le Havre. Our customers come first. ECT aims to offer the best price-quality ratio. The wishes of the clients are leading for both the company on the whole and the individual employees. When it comes to our relationship with shipping lines and operators, our vision of co-makership is the key for success.

Our company goals are:

Quality of Service

The key words for ECT are 'Can Do!'. We take pride in excellence and will do our utmost to give extra meaning to the word 'service'. We want to meet the expectations of our customers in every respect.

As a successful and financially sound company, ECT can offer its staff and shareholders a healthy future in which it substantially contributes to the success of the port of Rotterdam.

Focus on human resources

ECT's believes that people come first forms the basis of our human resources policy, which has been founded on a system of attractive conditions such as a good salary, safety and health care, intensive training, job rotation, personal responsibility and short communication lines. In return, we expect our staff to support the company goals and to be fully committed to achieve our targets.

Highly efficient operations

ECT believes that state-of-the-art facilities and up-to-date information and communication technologies are vital for an optimum operational output. Therefore ECT constantly invests in new equipment and proven technology. We supply our employees with top quality, ergonomic equipment, which is developed in close consultation with its users as much as possible.

ECT is working hard to expand its terminal capacity. In addition, ECT is focusing on further expanding its European network. However, the main target that ECT has set itself is to fine- tune its services, so that the wishes and demands of the clients can be optimally met.