ECT operates three deep-sea terminals in the port of Rotterdam: the ECT Delta Terminal and Euromax terminal Rotterdam at the Maasvlakte directly on the North Sea and the ECT City Terminal in the Eemhaven near the city centre. The terminals are operational 24/7 throughout the entire year. At the three terminals combined, ECT handled more than 7.5 million TEU in 2011.
In addition, ECT operates several own inland terminals in the European hinterland: MCT Moerdijk, TCT Venlo, DeCeTe Duisburg and TCT Belgium (Willebroek). Highly frequent rail and barge connections sustainably connect these inland terminals with ECT’s deep-sea terminals, thus creating an optimum logistics chain for customers. Naturally, all the inland terminals are also part of the larger inland network of European Gateway Services.
All activities that are directly supportive of the operations at the deep-sea terminals are centrally controlled within ECT from the ECT Services department. Consequently, customers are assured that services are rendered in the most efficient way, for example as regards electronic data exchange. ECT has one single window where all container data comes in via the digital highway and is processed and actively monitored. If any abnormalities are found, additional action can quickly be taken. In their data exchange with ECT, companies can furthermore benefit from a large number of e-services that further simplify their operations.
Also important parts of ECT Services are the Personnel Planning department and the Delta Uitzendgroep. Both departments contribute to the optimum deployment of employees at the various terminals. In addition, the ECT Academy focuses on the training of operational staff members.
Special cargo travelling aboard container ships is expertly handled at each of ECT’s deep-sea terminals by separate teams comprised of specially trained employees.This Special Services department is also a part of ECT Services.