ECT's purchase conditions apply to all contracts that ECT enters into with its suppliers and contractors, unless expressly agreed otherwise in writing.
The purchase conditions of ECT are also valid for Hutchison Ports Venlo (TCT Venlo) and Hutchison Ports Europe Intermodal.
The Terms & Conditions Hutchison Ports Europe Intermodal and Hutchison Ports inland terminals shall apply to all services of Hutchison Ports Europe Intermodal and its group companies, including: TCT Venlo B.V., Hutchison Ports Duisburg GmbH and TCT Belgium N.V..
The Terms & Conditions provide that for bookings with Hutchison Ports Duisburg GmbH for terminal handling at the terminal in Duisburg, Germany (which bookings may include ancillary transport services), the ADSp shall be applicable. For all other services the regimes defined in the Terms & Conditions shall apply, as well as the arbitration clause referring to UNUM Arbitration in Rotterdam, the Netherlands.
In the privacy statement you can read what ECT does with your data, how ECT protects them and how you can exercise your rights on the basis of privacy legislation.
Underneath you can find the privacy statements of our inland terminals:
Report undesirable behavior
ECT values that people treat each other respectfully. This means that sexual intimidation, bullying, swearing, aggression, violence and discrimination are not accepted. However, if you have experienced undesirable behavior or have been treated unfairly by an ECT employee, you can report this.
Undesirable behavior includes, among other things:
- Aggression and violence
- (Sexual) harassment
This does NOT include complaints regarding the operational process, such as waiting times or disruptions.
ECT has chosen to accommodate the reporting process at an external party: the Bezemer & Schubad agency in Rotterdam. This office can be reached via 010 - 2400907 from Monday to Friday between 8:30 am and 5:00 pm. They will further discuss the further handling of your complaint with you.