To be able to serve our customers 24/7, ECT also offers online services. This service enables the exchange of information for the benefit of the logistics process.
MyTerminal
In early 2020, Hutchison Ports ECT Rotterdam introduced the digital platform MyTerminal. MyTerminal provides information and insight into the terminal process. This information is real time and allows you to optimise your container logistics. Shippers, logistics service providers and inland transport operators can track and trace import and export containers across our ECT Delta and ECT Euromax terminals. The platform also monitors the planning of various objects - deepsea vessels, feeders, inland vessels and trains - that visit our terminals.
MyTerminal is available in three different levels: MyTerminal Free, MyTerminal Premium and MyTerminal Premium Plus. If you only require quick and easy insight into 1 object, container and booking at a time, you can use MyTerminal Free free-of-charge. MyTerminal Premium offers more advanced features such as Estimated Discharge Time. MyTerminal Premium Plus takes this one step further and delivers the data straight to your own system via APIs (Application Programming Interfaces).
Every day a team of professionals works hard to improve MyTerminal. Based on the input and feedback of our users, we are continuously developing in order to make container logistics even more efficient.
Curious how MyTerminal optimises your container logistics? Discover all functionalities.
ECT App
Especially for truck drivers visiting our terminals, there is a dedicated ECT app. Through the ECT app, you can easily access all news updates, quickly look up objects and containers and instantly see whether there are any known disruptions at the ECT Delta terminal or ECT Euromax terminal. The app provides drivers with better insight into their route planning, including clear explanations when issues occur during a trip. In addition, drivers can easily perform a TAR check, allowing them to assess before arrival whether their trip can be carried out successfully.
Registered MyTerminal users can benefit from app features such as:
- Access to container information
- Access to object status information
- Insight into current terminal congestion levels for each terminal
The app can be downloaded via this link from the Google Play Store and the Apple App Store.
E-Invoicing
The digital invoicing environment can be found at e-invoicing.ect.nl. The advantage of this environment is that all your invoices, and their status, can be found in your account. This digital service is intended for customers who receive invoices from ECT Delta and/or ECT Euromax.
Are you not yet using the digital invoicing environment and would like to request an account? Please contact e-invoicing@ect.nl.
E-Services Inland terminals
Prior to delivering or collecting an empty container at our inland terminals in Venlo, Willebroek and Duisburg, you can easily check the shipping company reference via this e-service. This way you can be sure that you will receive or return the relevant empty container at the inland terminal.
Customer Portal Hutchison Ports Europe Intermodal
Online services are also available for Hutchison Ports Europe Intermodal (HPEI) customers; the HPEI Customer Portal. This portal is fed by HPEI with all current bookings of a customer. In one dashboard, a real-time overview of the status of your transport bookings at HPEI and status information about the container in the transport process.
The portal contains the following functionalities:
- Booking overview
- Container overview
- Edit container data
- Batch update container data
- Reporting tool
Interested in an account? More information is available at the website of Hutchison Ports Europe Intermodal.